Jeff: Hello, welcome back to The Communicator! I’m Jeff Hostetler Chris: I’m Chris Hartley Jeff: In this occurrence we’re going to talk about digital and voice-over-IP methods, telephone methods. Those are the most prevalent ones that we see in the market today. When the time comes to preferring one over the other, it becomes a matter of liking. However we’re going to talk about some things where each one of them glints in their own respect and what is required to do when you’re figuring out which one to actually get for your business.

First thing we’re going to do is talk about digital methods. That’s the older of the two scenarios.

In front of me today I’ve got a digital specify and a voice-over-IP specify. The first one we’re going to talk about is the digital specify, like I said it is the older of the two and it utilizes detached cables. Normally what the hell are you view on the side of country offices wall, you are able view a system cable and a telephone cable.

That’s traditionally what you have when you’re looking at a digital phone context. It has one cable at the back for the link to the phone area. The telephone area is within the computer area and sometimes the phone area is outside of the computer area so you have detached contexts. The cables are then punched down onto a punch obstruct and then they’re moved over into the system. When you’re looking at that, what kind of aspects are you go looking for? Essentially when you’ve got both digital and voice-over-IP methods, what it comes down to is which one fits you.

If you’re just looking for the straight dial ambiance, one to be able to pick up the phone, acquire the bawls, answer the bawls, perhaps get voice mail; then a digital system would probably be for you.

Also, who can support it? I was explaining about the cable going back to the phone area, either your IT personnel or person in their own organizations should still be familiar with how to punch down a digital specify because as push changes becomes a little bit more difficult. Chris: More of a physical push? Jeff: Yes, more of a physical movement.

That person must continue to be verse in that technology to be able to do that. Those people in outsourcing; those contexts where they don’t have the skills required, they is typically take care of it.

Small offices especially that is really pretty big-hearted. Some companies favor the dissociation of the articulation and data scaffolds where they like to keep the articulation segregated from the data and they don’t want to merge the two together. So those are some contexts where digital play-acts very well. In smaller contexts, you simply want to be able to say; gather up the phone, have a dial ambiance and perhaps the voice mail. There are a lot of organizations that “were working” with who simply don’t have voice mail and digital determineds tend to be a great fit. The next is Voice-over-IP. Voice-over-IP would certainly be younger. However it has been in the market for some time.

This is a voice-over-IP phone and in the back there are two ports. This comes into play where you can share the computer port with the phone and the computer.

From the wall, it just takes one cable into the phone and out from the phone to the computer. Back in the switching area, the switching homes the two. What constructs it easier is that it is a single cable. Cabling in a brand-new context, you don’t “re going to have to” do two cables per place. You is simply do one, especially if you’re going for the voice-over-IP route.

Adds, moves, and changes become a lot easier, usually those interfaces( of course you are able to get that with the digital system) are done on web interfaces. This is basically a computer. It’s another node on the network, so you’re able to move this. If person was moving; respond Sally was moving down two agencies, she could unplug the phone, plug it back into the network that’s in her brand-new bureau and it’ll follow her.

It’ll get that report because it has an address on the back of it called a MAC address and that MAC address ties into an IP address which ties to this telephone. Cabling is easier, less expensive and the admin is much easier. The concern comes in the server neighborhood( the core neighborhood) where all these switches come in. Earlier in this last occurrence of The Communicator, what we talked about was Power over Ethernet. These phones don’t have a power supply accompanied with them. So back in the switching area, you got to have the ability to have power over Ethernet switches, power injectors or the mid distance switch that “were in” referring to.

If you’ve catched the last occurrence that we had done over the power of Ethernet, we’ve explained how that the project works. Also, you got to have a switching context that yields the articulation a priority. If you happen to simply plug it in and not work with that, it’s called Quality of Service or QoS.

That’s been talked about in the manufacture. You got to be able to give voice priority These switches will have the capabilities of making higher priority to voice versus respond web traffic; where you’re just scanning the web. Anytime a switching verifies articulation traffic versus web, it yields it priority. Otherwise, you’ll end up listening to garbles, it’s skittish, and it simply won’t work in that context. When you’re channel-surf the web, zeros and ones can be resent but certainly not in articulation. Chris: So their own choices is to VLAN that off for the voice back simply to keep it safeguarded? Jeff: That’s certainly for another exchange on networking but usually with those switches, they can certainly engrave those off in VLAN or virtual LANs we’re talking about.

We talked about QoS, we talked about prior requirements at the back of the switching. Even if you go for voice-over-IP system, admin becomes a lot easier along with cabling and capacities necessary to do includes, moves, and changes. You do have power requirements that you got to take into influence and you likewise have switching requirements such as power of the switching if you want to do that, excellence of service and being able to do VLANs and certain system topology; a system requirement as far as that is concerned.

Great thing about both of these is a lot of them have a similar context with the features. If you want to be able to do unified communications even under digital context, you’re able to bring your voice mail to email. That in a nutshell is two areas we can watch at when concerning yourself with the digital or voice-over-IP contexts. Chris, do you have any questions? Chris: What do you do when you have a bunch of analog terminals in a digital context, how do you integrate that to the IP solution? If you had a situation in a college dormitory where you had 10 or 20 analog terminals, how do you incorporate that into an IP? Jeff: There are various occasions that you could do.

Most of vehicle manufacturers have taken analog into consideration.

This, in particular is a ShoreTel phone system and they have a device called the 24 A; where it handles 24 analog terminals. They likewise partner with organizations that have analog capabilities such as the AudioCodes or Mediatrix of two companies that they act with. They give the analog capabilities but they talk the SIP protocol back to the switching that allowed by ShoreTel and the AudioCodes to talk. Chris: So it’s analog to the sort of middle soul container and then IP back out? Jeff: A good example would be a fax machine, credit card machine that type of happen in the analog environments.

It enables the AudioCodes container that we’re referring to and then it comes back out a sip to ShoreTel where it joins the network. You can either look at it from vehicle manufacturers standpoint; from the same marketer that does the IP contexts versus a third party that are typically these organizations. You are right regarding digital methods where it usually had a digital and analog cards built into the digital telephone systems. Chris: OK Jeff: With that, we are genuinely hope that you have a good luck in selecting either a digital, voice-over-IP or whatever you need for your office.

For Chris and myself, thank you very much! Chris: Thank you ..